Refund and Cancellation
HOOREYY shall reserve the exclusive right to cancel any content whatsoever from being published or reflected on its website or in any other mode. The refunded amount would be returned within a period of 15-20 working days with 5% deduction.
Cancellation Policy and Procedures :
This will be purely an offline cancellation process and depends on whether the ad request is already processed/ forwarded to the corresponding newspaper for publishing or not.
For assured cancellation, user needs to send a written communication to the customer care team along with requesting cancellation of the advertisement. The request should be made within 48 hours from date of booking. Cancellation Charges (5%).
Justified and accepted complaints entitle advertisers to a maximum refund of the amount equivalent to the value of disputed and unpublished ads.